Integrated Account Manager
at TEGNA

Date Posted: 1/14/2020

Job Description

KVUE, a TEGNA Media Company, has an exciting opportunity for an Integrated Account Manager!The ideal candidate will manage day to day responsibilities of key accounts with team members. They will also provide an optimal customer experience by having a deep understanding of the company’s multimedia solutions.

Responsibilities

  • Provide support to Major Accounts Regional AE and National Sales team on post-sale activity including campaign implementation, maintenance and review in the form of 'campaign recaps'.
  • Daily interaction with existing agency (National/Regional) and direct client business; this responsibility includes maintenance of client schedules on television and online in addition to implementation of special projects and promotions.
  • Works in tandem with AE, Integrated Marketing Strategist, and all 3rd party vendors and others to support client needs.
  • Attend sales meetings and training to obtain sales, product and process information and keep abreast of company products and services to articulate to client, when appropriate.   
  • Partners with designated Regional and National Account Executives in identifying new/incremental revenue based on campaign results.
  • Assists designated Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collections and overall customer service.
  • Regular tracking of client audience delivery using Nielsen ratings and digital fulfillment. Communication of delivery to clients.
  • Coordinates with sales assistant to set up new customer accounts, contracts, order entry and revisions.  Checks for accuracy.
  • Able to make decisions and solve problems independently to support customer needs.
  • Self-motivation and willingness to work as a team player are essential attributes.  Creativity, flexibility, and ability to change with our industry are also keys to success. 

Performance Tracking 

  • Successful campaign implementation. 
  • Successful campaign maintenance. 
  • Strong inter-office, inter-departmental relations. 

Leading Indicators

  • Increased number of campaign reviews.
  • Increased number of AE presentations.
  • Increased client satisfaction and overall retention​

Job Requirements

Requirements

  • Minimum 2 years of account engagement in a professional, fast paced sales environment. 
  • Ability to work effectively as part of a team and independently.
  • Ability to handle multiple tasks and projects effectively under deadline pressure.
  • Attention to detail and accuracy a must.
  • Ability to effectively solve problems. 
  • Creative and able to adapt quickly to change.
  • Position requires strong written and verbal communication skills, as well as strong organization and time management.
  • Professional business attire.​

 

About TEGNA

TEGNA Inc. (NYSE: TGNA) is a media company innovating in the digital age. Our purpose is to serve the greater good of our communities - through empowering stories, impactful investigations and innovative marketing services.

As one of the most geographically diverse broadcasters in the U.S., TEGNA is a best-in-class operator with 62 television stations (including those serviced by TEGNA) and four radio stations in 51 markets from coast to coast. We are the largest owner of Big Four affiliates in the top 25 markets and reach 41.7 million television households, or 39 percent of all TV households nationwide. Each month, TEGNA reaches 50 million adults across our digital platforms. Across Twitter, Facebook and Instagram, TEGNA stations have over 31 million social followers.

TEGNA produces trusted, impactful and innovative content across platforms. We tell stories that matter, are an advocate for those in need and help bring positive change to our communities. Our award-winning journalists have been recognized with numerous national honors including Edward R. Murrow, Alfred I. duPont, George Foster Peabody, George Polk, Walter Cronkite and Emmy awards.

TEGNA also owns leading multicast networks, Justice Network and Quest, which offer unique ad-supported programming. Justice Network is focused on the popular true-crime, mystery and investigation genre, while Quest features factual-entertainment programs such as science, history, and adventure-reality series.

TEGNA also provides local and national partners custom, targeted and innovative campaigns through TEGNA Marketing Solutions (TMS). TMS is a one-stop shop that helps businesses thrive through an unmatched suite of services and solutions that reach consumers across television, email, social and over-the-top (OTT) platforms, including Premion, TEGNA’s OTT advertising service.

In everything we do, we are driven by our strongly held values and our stated purpose to serve the greater good of our communities.

TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information.

Job Snapshot

About Us

KVUE stands for excellence - in everything we do. Whether it’s producing Austin’s highest rated newscasts, most popular news website, or most-followed social media outlets, KVUE is committed to being a positive contributor within our community, through our service. This goal is part of the foundation on which the station was built, and remains a guiding principle for the staff as we continue to honor this commitment. Our mission to inform and educate with local news and community outreach is accomplished on multiple platforms and extends throughout the year.