Project Manager I
at Eurofins TestAmerica Laboratories

Date Posted: 8/17/2019

Job Description

This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients’ projects through all phases of
laboratory operations, including project set-up and maintenance, login review, communication of
analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the CSO mission.
1. Project set-up
• Project review in LIMS
• Sets up project
• Adds any project notes (special reporting and invoicing instructions, etc.)
• Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)
• Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task
orders)
• Sets up client for Total Access
• Manages purchase orders, task orders, contracts, and change order requests
• Verifies that lab compound lists and limits meet project requirements for new projects not
quoted
• Adds any project specific limits / lists to LIMS
• Deliverable assignment and delivery route
• For new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.
• Communicates project details to operations
• Initiates project kick off call with client and pertinent staff, if needed
• Engages work share labs, service centers, and non-TA locations as needed for new projects not quoted
• Works with operations to ensure adequate capacity for incoming work (forecasting)
• Provides updates to operations on upcoming work
• Familiarity with state and national program requirements as it pertains to work mix
2. Sample Receipt
• Communicates any issues to clients for duration of project
• Manages incoming work for Rush and short holds
3. Reporting
• Client specific report requirements
• Reviews job list daily and manages due dates
• Communicates any expected delays to clients before the job due date
• Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client
4. Invoicing
• Sets up delivery route
5. Client set-up
• Work with CSM to communicate lab capabilities to the client
6. Account Maintenance
• Follow up calls and visits with clients
• Provides technical support as needed
• Uses company resources to follow up on client requests
• Familiarity with company capabilities and key contacts
• Forward opportunities and leads to sales
• Forecasts upcoming work
• Asks for the next opportunity
• Area of responsibility (air, regulations, etc.)

Job Requirements

Education:
• BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for
a degree

Experience:
• 6 months of client-relationship/customer service experience
• Prefer some bench chemist or field experience
• Requires additional lab training in methods and QA across multiple departments

Knowledge
• TestAmerica services, products, testing capabilities, technology, production, and support
systems
• Program specifications and laboratory procedures
• Environmental regulations
• Process improvement methods
• QA program plan
• Contract compliance
• Laboratory methods and techniques
• Basic knowledge of the LIMS

Skills
• Strong interpersonal, communication and problem solving skills
• Effective time management
• Strong organizational skills
• Leadership skills
• Computer skills – using routine software applications such as Outlook, Office, Excel, Word, Access, and PowerPoint.

Abilities
• Multi-tasking
• Adaptability and flexibility
• Ability to ensure requirements for On-Time Delivery are met

Job Snapshot

About Us

Eurofins TestAmerica, the largest, fastest-growing environmental testing laboratory network in the US, attributes our success to the professionalism and technical expertise of our people. We believe that each person contributes directly to Eurofins TestAmerica growth and success. We have made a commitment to our employees to help them achieve both personal and professional growth. As the leader in the environmental testing industry, Eurofins TestAmerica provides all the elements for your success.

We realize that our employees are our most important assets, and credit our success to our employees' innovation and dedication. Accelerate your future with Eurofins TestAmerica!

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