Admissions Coordinator- LPN
at Volunteers of America

Date Posted: 7/30/2020

Job Description



The Admissions Coordinator coordinates all inquires, referrals, and admissions to the Care Center. Functions as contact point for all parties involved prior to and including day of admission in order to maintain consistency in communication, accuracy of information and timeliness of admissions.

Core Responsibilities: 

  1. Coordinates and participates in internal and external marketing activities.
  2. Verifies and documents insurance/financial coverage from family, government agency, and/or third party payer. Receives copies of relevant insurance information and provides information to the Business Office.
  3. Coordinates, facilitates, and participates in admissions meetings.
  4. Communicates effectively with management team as applicable to relay and document admissions decisions to referral sources in a timely fashion.
  5. Maintains records of all referrals with accurate information concerning outcome.
  6. Reviews all pre-admission information to determine appropriateness in accordance with established admission criteria and in conjunction with Administrator and other personnel as designated.
  7. Coordinates all admissions with referral sources and notifies all designated department heads of anticipated admission as appropriate.
  8. Schedules and conducts facility tours for families and professional individuals or groups as requested.
  9. Assembles, maintains, and distributes accurate statistical information including current census, referrals, admissions, and discharges for monitoring purposes.
  10. Initiates and maintains memberships in professional associations which accent networking opportunities and establishes mutually beneficial working relationships.
  11. Promotes continuity of care and overall “customer” satisfaction according to professional, confidential, and ethical standards as defined by facility and corporate protocols, policies and procedures.

Equal Opportunity Employer

Job Requirements

Educational Requirements and Experience

  • Bachelor’s Degree in a related field preferred.
  • Knowledge and experience with long term care regulations.

Knowledge, Skills, and Abilities

Language Ability

  • Ability to communicate effectively in writing and verbally, speaking the primary language of the residents.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or Associates of organization.

Computer Skills

  • Ability to use Microsoft Windows, including Word and Excel.
  • Ability to use email and the Internet.
  • Ability to learn and use in job specific software programs


 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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