Assistant Dietary Manager
at Volunteers of America

Date Posted: 10/30/2019

Job Description

Assistant CDM




Will interact directly with residents, their families, all levels of staff and outside vendors.


To provide quality food service in accordance with all State and Federal regulations and to meet the nutritional and individual needs of the residents. To assist the Director of Dietary in the management of operations of the dietary department to include staffing, food ordering and preparation, food delivery and clean-up in accordance with facility policies, physician orders, resident care plans and appropriate regulations.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist CDM/Director of Dining with ensuring proper supervision of the dietary department according to all state and federal regulations.
  • Directs resident nutritional needs planning program, as assigned by the CDM/Director of Dietary.
  • Responsible for designated nutritional aspects of resident care planning, including attending and participating in resident care conferences, to include Quarterly, Annual and Initial Assessments; completing MDS (nutritional section), nutritional assessments, and all documentation necessary for compliance with State and Federal regulations.
  • Contacts designated residents and/or families through routine and special visits; documents all pertinent dietary information (i.e., diet changes, eating habits and order changes).
  • Coordinates dietary services with Nursing Department goals concerning individual resident nutritional needs in accordance with physician’s orders.
  • Maintains residents’ meal tray cards and dietary profile as needed.
  • Observes meal service in dining areas; obtain resident feedback on food quality, taste, appearance, temperature and service.
  • Assists CDM/Director of Dietary with the administration of personnel functions of the Dietary Department: recruits, interviews and hires department personnel; supervises orientation; counsels and/or disciplines employees on infractions of established rules; terminates employees when needed; conducts exit interviews of department personnel.
  • Assists in development of cycle menus according to State and Federal regulations; implements substitutions of menu items as needed.
  • Oversees food preparation and serving of regular therapeutic meals on designated shifts; monitors food temperatures, portion control, palatability, and attractiveness of food; inspects special diet trays for conformance to physician’s diet order prior to delivery.
  • Ensures sanitation and safety standards are maintained plan and update cleaning schedules and complete follow through of all plans in place.
  • Participates in facility meetings as required.
  • Supervises and assists in workflow and food handling techniques of staff throughout meal preparation and service.
  • Assists in the planning and coordinating of dietary service functions in cooperation with other departments’ traditional facility celebrations, activities, or special events; develops and maintains system for food preparation.
  • Assists in Developing and maintaining a current file of recipes for all diets; reviews and revises recipes as needed.
  • Assists Dietary Director in the purchasing of all department needs, tracking of all purchases for the department, maintain budget for the fiscal year and assist with inventory controls, as assigned.
  • Other duties as assigned by the CDM/Director of Dietary.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

  • Interacts with staff, vendors, families and residents.
  • May be subjected to interruptions throughout the workday.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

  • Employee needs ability to move continuously; may cover large distances walking through facility and is on feet consistently.
  • Vision requirements include both near and far vision.
  • Frequently required bend, stoop, reach, crouch, push and pull; occasionally required to squat, crawl, climb, kneel and balance.
  • Employee is required to continuously lift and carry up to ten (10) lbs.; frequently required to lift up to fifty (50) lbs. and carry up to thirty-five (35) lbs. and occasionally lift and carry up to one hundred (100) lbs.
  • Employee may be subject to working at unprotected heights.
  • Employee may be exposed to changes in temperature and humidity, dust, fumes, and gases.

Safe Work Performance Expectations

The safety of employees, residents and visitors is of paramount importance to Volunteers of America. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.

Employees will be expected to:

  • Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
  • Follow correct policy and procedure for hand washing.
  • Follow guidelines for proper method of lifting.
  • All doorways, hallways and areas are to be kept clear.
  • Know the location and purpose of Safety Data Sheets (SDS).
  • Follow guidelines for department environment and safety measures.
  • Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
  • Follow guidelines for safe handling and storage of chemicals and supplies.
  • Follow correct policy and procedure for reporting of incidents: staff, residents, etc.

Job Functions

Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Friendly and enjoys working with the elderly.
  • Nutrition-related Bachelor’s Degree or successful completion of state-approved food service management course (Certified Dietary Manager or Dietary Technician) preferred.
  • Experience with food preparation in a long-term care setting.
  • Ability to communicate and work effectively with various levels of staff, residents, family members and the public.
  • Numerical ability necessary to make various computations in planning departmental objectives, keeping work records and schedules, preparing budgets, requisitioning supplies and monitoring inventory control.
  • Adequate strength and endurance to meet the strenuous physical demands of preparing and carrying quantity foods.
  • Visual acuity and color discrimination for examining cooked and stored foods; taste and smell discrimination for determining nutritional quality and palatability of foods.
  • Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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