Assistant Dietary Manager
at Volunteers of America

Date Posted: 5/12/2020

Job Description

Assistant Dietary Manager

Full Time, Non-Exempt

Gulf Coast Village, Cape Coral, FL 


To provide quality food service in accordance with all State and Federal regulations and to meet the nutritional and individual needs of the residents.  To assist the Certified Dietary Manager (CDM) in the management of operations of the dietary department to include staffing, food ordering and preparation, food delivery and clean-up in accordance with facility policies, physician orders, resident care plans and appropriate regulations.



Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Assist CDM with ensuring proper supervision of the dietary department according to all State and Federal regulations.
    • Directs resident nutritional needs planning program, as assigned by the CDM.
    • Responsible for assisting CDM with designated nutritional aspects of resident care planning, including: attending and participating in resident care conferences, to include Quarterly, Annual, and Initial Assessments; completing MDS (nutritional section), nutritional assessments, and all documentation necessary for compliance with State and Federal regulations.
    • Contacts designated residents and/or families through routine and special visits; documents all pertinent dietary information (i.e., diet changes, eating habits, and order changes such as food preferences and allergies).
    • Coordinates dietary services with Nursing Department goals concerning individual resident nutritional needs in accordance with physician’s orders.
    • Maintains residents’ meal tray cards and dietary profile as needed in system daily.
    • Observes meal service in dining areas; obtain resident feedback on food quality, taste, appearance, temperature and service.
  • Assists CDM with the administration of personnel functions of the Dietary Department:  assists with recruiting and interviewing department personnel; supervises orientation; counsels and/or disciplines employees on infractions of established rules; terminates employees when needed; conducts exit interviews of department personnel.
  • Assists in development of cycle menus according to State and Federal regulations; implements substitutions of menu items as needed.
  • Oversees food preparation and serving of regular therapeutic meals on designated shifts; monitors food temperatures, portion control, palatability, and attractiveness of food; inspects special diet trays for conformance to physician’s diet order prior to delivery.
  • Ensures sanitation and safety standards are maintained plan and update cleaning schedules and complete follow through of all plans in place; do test trays two times per week.
  • Performs responsibilities of CDM or other absent staff as directed.
  • Participates in facility meetings as required.
  • Supervises and assists in workflow and food handling techniques of dietary staff throughout meal preparation and service; will be required to work the dinner shift as scheduled to supervise
  • Assists in the planning and coordinating of dietary service functions in cooperation with other departments’ traditional facility celebrations, activities, or special events; develops and maintains system for food preparation.
  • Assists CDM in the purchasing of all department needs, tracking of all purchases for the department, maintain budget for the fiscal year and assist with inventory controls, as assigned.
  • Other duties as assigned by the CDM.


Educational Requirements and Experience

  • Friendly and enjoys working with the elderly.
  • Nutrition-related Bachelor’s Degree or successful completion of state-approved food service management course (CDM or Dietary Technician) preferred.
  • Experience with food preparation in a long-term care setting.


Knowledge, Skills, and Abilities

  • Language Ability
    • Ability to communicate effectively in writing and verbally, speaking the primary language of the residents.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
    • Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Cognitive Demands
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
  • Computer Skills
    • Ability to use Microsoft Windows, including Word and Excel. Ability to use email and the Internet.
  • Competencies
  • Must demonstrate an interest in working with a senior population.
  • Manages people effectively by taking responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products and services.
  • Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well.
  • Interacts with guests, residents and staff in a courteous and friendly manner.
    • Responds promptly to resident needs.
  • Supports organization's goals and values.
  • Balances team and individual responsibilities.


Job Requirements


The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.


  • Plans and coordinates standards and procedures of food storage, preparation, and service; equipment and department sanitation; and employee safety.
  • Ensures that menus and department policies conform with nutritional standards, government regulations, and internal procedures.
  • Reviews resident diet information and discusses requests, changes, and inconsistencies with resident and staff.
  • Inspects food, food preparation, and storage areas.
  • Tastes, smells, and observes food to ensure conformance with recipes and appearance standards.
  • Computes operating costs, maintains records, and prepares reports for use of management or administrative personnel.
  • Other duties as assigned by the Supervisor.


 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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