C.N.A. II - clinic
at Volunteers of America

Date Posted: 11/25/2019

Job Description

Want to work for a company that cares? Put your passion for serving others to work as a C.N.A. II with Senior Community Care of Volunteers of America working with seniors and their families. 

Full-time 30 hours a week with full benefits.

Schedule is Monday through Friday.

PRIMARY RELATIONSHIPS: Clinic Supervisor, Center staff, participants, family members and public. Will work in the clinic with participants and their families.

OBJECTIVE: Under the direction and supervision of the In-Home Services Supervisor responsible for providing and assisting participants with activities of daily living, restorative and supportive care necessary to the preservation of the home environment. Assists in monitoring and reporting the health status and providing a safe environment for the PACE participants of Senior CommUnity Care. Functions as a member of Interdisciplinary Team.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

2. Must have a valid driver’s license, proof of insurance and have means of transportation.

3. Education: High School diploma or equivalent required. Current License as Certified Nursing Assistant (C.N.A) in the State of Colorado required.

4. Experience: A minimum of one year’s experience in working with the frail or elderly population required.

5. Skills and Knowledge:
• Knowledge of principles, practices standards and techniques of a C.N.A.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Knowledge of medical equipment how to use and maintain.
• Skilled in establishing and maintaining effective working relationships with patients, co-workers, medical staff, and the public.
• Skilled in identifying and recommending problem resolution.
• Ability to work independently with minimum supervision.
• Ability to communicate clearly and effectively.
• Ability to react calmly and effectively in emergency situations.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.


1. Consults each day with the In-Home Services Supervisor (or designee) to be updated on Senior CommUnity Care participant’s status, changes in plan of care and to confirm scheduled visits.

2. Under the direction and supervision of the Registered Nurse assists participants in the home with the following duties:
a. Personal hygiene such as skin, mouth, hair care and bathing.
b. Assists participants in and out of bed assisting with ambulation.
c. Assisting with prescribed exercise which participants and aide have been taught by appropriate personnel.
d. Prepares meals, including therapeutic diets, assists participants with meals.
e. Assist participants to the bathroom or in using commodes, bedpans, or urinals.
f. Assisting participants with medications which are ordinarily self-administered.
g. Other duties taught by a health profession for a specific participant such as: taking of vitals, changing colostomy bags, changing of non-sterile dressing and non-sterile bowel and bladder hygiene care.

3. Performs directed household services.

4. Reports changes in participant’s condition and needs to the In-Home Services Supervisor (or designee).

5. Completes appropriate documentation of services provided following Senior CommUnity Care policy.

6. Follows all Senior CommUnity Care policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.

7. Maintains the confidentiality of all company procedures, results, and information about participants, clients or families.

8. Handles potentially infectious specimens with appropriate biohazard precautions, and practices Universal Precautions.

9. Maintains safe working environment. Follows Senior CommUnity Care Safety policies and procedures.

10. Acts within the scope of his or her authority to practice.

11. Participates in continuing education classes and any required staff and training meetings. Maintains professional affiliations and any required certifications.

12. Participates in and supports Quality Improvement Initiatives.

13. Performs other duties as required or requested.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

1. May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, medicinal preparations, bodily fluids, communicable diseases and any other conditions common in a clinic environment.
2. Subject to unpleasant odors.

Job Requirements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

1. Physical Requirements – Requires full range of body motion including handling and lifting patients. Requires standing, walking, pushing, bending, kneeling and reaching at arm’s length and overhead in clinic, rehab department and in community for prolonged periods of time. Must be able to transfer participants needing maximum assist of one. Requires the ability to lift/carry up to fifty (50) pounds and push or pull objects exceeding one hundred fifty (150) pounds, using appropriate body mechanics. Requires manual and finger dexterity and eye-hand coordination.

2. Visual, Hearing and Communication Requirements - Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to document care provided in participants’ service records. Must be able to communicate verbally with participants in regard to their treatment plan. Communicate verbally with caregivers and co-workers.

3. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled appointments while dealing with frail and confused participants. Subject to participants that may have the potential for verbal or physical aggression.

Safe Work Performance Expectations

The safety of employees, residents and visitors is of paramount importance to Senior CommUnity Care. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.

Employees will be expected to:

1. Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
2. Follow correct policy and procedure for hand washing.
3. Follow guidelines for proper method of lifting.
4. All doorways, hallways and areas are to be kept clear.
5. Know the location and purpose of Material Safety Data Sheets (MSDS).
6. Follow guidelines for department environment and safety measures.
7. Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
8. Follow guidelines for safe handling and storage of chemicals and supplies.
9. Follow correct policy and procedure for reporting of incidents: staff, residents, etc.


Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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