Director of Social Services
at Volunteers of America

Date Posted: 5/7/2020

Job Description

Volunteers of America is looking for a Social Services Director to join our team at Horizons care center in beautiful Eckert, CO!



To organize and direct social services functions through direct service with the resident and family throughout pre admission and admission processes, resident adjustment, ongoing and discharge services.


1.    Leads and directs Social Service Department.
a.    Develops a mission and direction for the department itself, participates in goal setting and direction activities with the Executive Director.
b.    Attends and participates in management committee meetings to represent department.
2.    Manages and directs activities of department in accordance with Volunteers of America National Services’ policies and procedures and guidelines.
3.    Coordinates and leads admission transfer and discharge team:
4.    Prepares cases for review of Executive Director, Director of Nursing and team.
5.    Coordinates activities with Medicare meetings, etc.
6.    Initiate and/or participate in multidisciplinary care conferences held for residents, as appropriate to state and federal guidelines.
a.    Serves as resident advocate – coordinates invitation of residents and families.
7.    Initiates reporting and documentation in the medical record.
8.    Serve as facility Discharge Planning Coordinator.
9.    Serve as an advocate for residents, upon request of the residents, by attendance and participation in Resident Council meetings; promote and adhere to Residents Rights Act.
10.    Serves as the Grievance Official.
11.    Attends required in-services and completes assigned on-line modules.
12.    Performs other duties or special assignments as directed by the Executive Director.

Job Functions

Every effort has been made to identify the essential functions of this position.  However, this job description in no way states or implies that these are the only duties you may be required to perform.  The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.


Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Bachelor’s Degree in Social Work or related degree in social sciences; licensed where applicable by the state; state requirements may dictate supervision and degree type.
2.    Minimum of one year of social work experience, preferably in a long-term healthcare setting; knowledge of long-term healthcare and public health settings; familiarity with Federal and State regulations and requirements for long-term care.
3.    Ability to read, speak and write fluently in English; excellent communication and phone skills; ability to prepare written assessments and correspondence; ability to read and interpret rules and regulations.
4.    Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals; ability to comprehend and carry out simple statistical functions to create standard graphs and tables.
5.    Ability and willingness to work flexible hours, such as during evenings and weekends, for planned activities and special events, family meetings and conferences, and as necessary, to facilitate admission calls, admissions and tours.  Manages “on-call” schedule with other social work staff by pre-arrangement to cover facility for weekends/evenings admissions per Executive Director.
6.    Negotiation skills and ability to carry on several levels of reasoning at once during problem solving sessions; ability to think quickly and to write contracts and complex written arguments.
7.    Ability to work with residents of varying levels of responsiveness.
8.    Familiarity with word processing, data processing and computer entry skills to match existing clinical management software at facility.
9.    Ability to perform several job functions at once.
10.    Numerical ability necessary to make various computations in planning departmental objectives, keeping work records and schedules, preparing budgets, requisitioning supplies, and monitoring inventory control.
11.    Ability to apply principles of personnel administration to interviewing, selection and supervision of employees, and in monitoring department activities.
12.    Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.


 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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