Facilities Manager
at Volunteers of America

Date Posted: 1/14/2020

Job Description

PRIMARY RELATIONSHIPS:  Executive Administrator, Department heads, other staff members, vendors, facility visitors, residents and their family members.

OBJECTIVE:  Assumes responsibilities for overall maintenance of facility.  Responsible for preventative maintenance, painting and repairs inside and outside the facility to provide a safe, attractive and orderly environment for the benefit, use, enjoyment protection of residents, staff and visitors.  Conducts routine tests and inspections on various facility systems and implements programs in a manner that meet the goals and objectives of the facility.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    High School Diploma or equivalent.  
2.    Graduate of trade or vocational school, with courses in blueprint reading, mechanical drawing, carpentry, plumbing, HVAC equipment, refrigeration and electricity preferred.
3.    Minimum of three (3) years full-time experience in construction or maintenance of equipment, utilities and buildings preferred.
4.    Knowledge of state building, plumbing and electrical codes and ordinances.
5.    Knowledge of basic machinery and tools.
6.    Ability to operate lawn and yard equipment.
7.    Ability to follow oral and written instructions.
8.    Must be able to read, write and understand English.
9.    Ability to work within federal and state regulations, VOANS facility policies and procedures.
10.    Ability to relate positively, effectively and appropriately with residents, families, visitors and other facility personnel.  
11.    Boiler’s license (1st class and above)
12.    Knowledge and ability in electrical, plumbing, HVAC, refrigeration, plastering and painting.
13.    Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Develops and reviews Maintenance policies and procedures on an annual basis.
2.    Plans, schedules, supervises, delegates and participates in maintenance and repair work, including, but not limited to, masonry, carpentry, painting, gardening, plumbing, electrical, refrigeration, air conditioning and heating; monitors staff for completion of work on a timely basis.
3.    Performs Preventative Maintenance:
a.    Establishes a preventative maintenance schedule and recommends building equipment improvements.
b.    Keeps accurate records of equipment and maintenance performance.
c.    Performs periodic maintenance audits of building, grounds, facility and equipment.
d.    Maintains a current inventory of maintenance supplies, tools, equipment and stock.
e.    Conducts routine tests of various systems and equipment, including, but not limited to, emergency generator, fire alarm, sprinkler system, hood and duct system, door alarms, call lights and hot water system.
4.    Administers personnel functions of Maintenance Department:
a.    Assumes responsibility for hiring, training, counseling and/or termination of all maintenance personnel as necessary.
5.    Assigns, schedules, supervises and evaluates maintenance personnel.
6.    Repairs and paints the building exterior as needed.
7.    May be on-call for emergencies twenty-four (24) hours-a-day.
8.    Schedules and expedites work order requests.
9.    Plans and helps implement department budget.
10.    Orders approved supplies, materials and equipment for the Maintenance Department.
11.    Maintains a clean and orderly storage room.
12.    Performs daily audits of boiler room and records gauge and meter readings.
13.    Safety:
a.    Knows, follows and enforces facility rules.
b.    Demonstrates proper use of equipment; reports equipment needs or repairs.
c.    Follows and enforces facility smoking policies.
d.    Reports and documents incidents or accidents involving residents, staff or visitors to the appropriate facility personnel.
e.    Oversees and inspects quality and ensures adherence to safety and building regulations.
f.    Ensures quality of contracted services and enforces adherence to building safety codes.
g.    Understands and implements established emergency procedures.
14.    Assists and/or assigns staff to move/transfer residents within, into and out of facility.
15.    Performs other duties as assigned by Executive/Residence Director.
16.    Participates in committees as assigned.
17.    Attends required in-services and completes assigned on-line modules.

Job Requirements

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

1.    Interacts with staff, consultants and outside vendors.
2.    May be subjected to interruptions throughout the workday.
3.    Exposure to blood, body tissue of fluids.
4.    Exposure to hazardous waste materials, dust and loud or unpleasant noises.

Safe Work Performance Expectations
The safety of employees, residents and visitors is of paramount importance to Volunteers of America.  Our work place safety program will be incorporated as the standard of practice for this organization.  Compliance with these safe work expectations will be required of all employees as a condition of employment.  Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.

Employees will be expected to:

1.    Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan.  Know the location of fire alarms and extinguishers.
2.    Follow correct policy and procedure for hand washing.
3.    Follow guidelines for proper method of lifting.
4.    All doorways, hallways and areas are to be kept clear.
5.    Know the location and purpose of Safety Data Sheets (SDS).
6.    Follow guidelines for department environment and safety measures.
7.    Follow guidelines for safe handling, inspection, maintenance and storage of equipment.  Report any malfunction of equipment.
8.    Follow guidelines for safe handling and storage of chemicals and supplies.
9.    Follow correct policy and procedure for reporting of incidents:  staff, residents, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

1.    Employee needs ability to move continuously; may cover large distances walking through facility and is on feet consistently.  
2.    Vision requirements include both near and far vision.
3.    Frequently required to push, pull, bend, stoop and crouch; occasionally required to squat, crawl, climb, crouch, kneel, and balance.
4.    Employee is required to frequently lift and carry up to fifty (50) lbs. and to occasionally lift and carry up to seventy-five (75) lbs.
5.    Employee will, at times, work at unprotected heights, around moving machinery, and be exposed to changes in temperature and humidity, dust, fumes, and gases.
6.    Possess adequate strength and endurance to meet the strenuous physical demands of such responsibilities as moving, repairing and installing major equipment, repairing roofs, painting and lawn work.
7.    At times may be required to drive automotive equipment.
8.    Works both inside and outside, often exposed to high temperatures, noise and vibration of operating equipment.
9.    Ability to work beyond regularly scheduled shift (overtime) when necessary.

Job Functions

Every effort has been made to identify the essential functions of this position.  However, this job description in no way states or implies that these are the only duties you may be required to perform.  The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.


 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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