Housekeeper - Laundry Assistant
at Volunteers of America

Date Posted: 7/11/2020

Job Description

We Are Inspired to Serve. Join us!

Making a difference in the lives of others – that’s what working at Volunteers of America is all about. Our employees have the opportunity each and every day to make a difference in the lives of older adults. From improving our residents’ quality of life, to creating peace of mind for them and their families, our team members know that as a part of our community, they are changing lives.

At Sleepy Eye Care Center, we’re a warm and welcoming place – a independent living, assisted living, and skilled nursing community you’ll be happy to join.

We are looking for a full time Housekeeper/Laundry Assistant to join our team.


Week 1: Fri, Sat, Sun, Wed, Thur

Week 2: Mon, Tues, Thur

Shift is 7:30-4pm and 8-4:30 pm depending upon assigment.

Benefits of working for Volunteers of America (VOA):

At VOA we understand that our employees are our greatest asset, and we are happy to offer them the following benefits:

Flexible scheduling and consistent hours
Competitive pay
Stable organization; we've been a nonprofit for over 120 years
PTO for full-time staff
Positive work environment
Paid training/Continuing education
A variety in your daily duties
Supportive managers
Fast paced, low stress working environment

Insurance Benefits:
Flexible Spending Account
Loan Program
ID Theft
Insurances offered:
critical illness
short-term disabilities

RESPONSIBILITIES for Housekeeping:

• Performs defined cleaning procedures, using various chemicals and cleaning agents, supplies and equipment.

• Dusting/polishing and arranging furniture or equipment.

• Mopping and polishing floors.

• Vacuuming carpets and draperies.

• Scouring and sanitizing sinks, toilets, tubs and shower areas.

• Polishing plumbing fixtures.

• Cleaning mirrors, lighting fixtures, doors, carpets and furniture.

• Washing or spot cleaning walls.

• Removing stains and debris from floors, carpets and furniture.

• Removing, transporting and disposing of trash.

• Replenishes paper products, hand soap products and wastebasket liners as needed during routine cleaning procedures.

• Maintains housekeeping cart and utility closets in sanitary and orderly condition.


1. Performs defined department procedures using various chemicals, detergents, supplies, and equipment for collecting sorting, washing, drying, folding and distributing facility linen and residents’ personal clothing.
2. Inspects articles for cleanliness, stains and tears; sorts them for re-washing, spot removal and mending.
3. Observes equipment for changes in pressure, water levels, temperature and chemical flow.
4. Marks identification information on articles of clothing using press-on labels.
5. Follows established procedures for storing, labeling and securing laundry chemicals.
6. Follows established reporting procedures for the following:
a. Any damaged or loose fixtures, flooring or tiling requiring replacement or repair;
b. Any unsafe or malfunctioning equipment;
c. Any conditions conducive to breeding insects, rodents or other vermin.
7. Collect soiled linen from nursing units. If linen barrels are used, reline with plastic liners. Wash out barrels with detergent/disinfectant as necessary and allow to dry.
8. Follow infection control procedures and universal precautions using gowns/aprons and gloves as required.
9. Sort soiled linen according to facility procedure.
10. Wash and dry according to procedures for each machine.
11. Fold clean linens. Stack in central linen supply closet.
12. Separate personal clothing. Fold undergarments; hand dresses, blouses, shirts and pants on hangers. Distribute to proper resident room.
13. Distribute clean linens as directed.
14. Clean washers and dryers as directed.
15. Mop floor of laundry department.
16. Use chemicals as instructed and with safety precautions (gloves, goggles).
17. Report any malfunctions to supervisor.
18. Cull linens that are torn or worn beyond use report to supervisor.
19. Know fire and disaster preparedness plans. Respond to assist in fighting the fire and evacuating residents, families, visitors and other facility staff.
20. Observe the practices of dignity and hospitality in respect to residents, families, visitors and other facility staff.
21. Attends required in-services and completes assigned on-line modules.
22. Performs other duties or special assignments as directed by the Laundry Supervisor.

Job Requirements


  1. Previous institutional housekeeping/cleaning experience preferred.
  2. Ability to understand and follow procedures, work assignments, instructions, warnings and labels.
  3. Adequate strength, endurance and coordination to meet the strenuous physical demands of such responsibilities as dusting, mopping, vacuuming and scrubbing.
  4. Ability to speak, read, write and understand English.
  5. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
  6. Ability to work in an area that is hot and humid.
  7. Motor coordination and manual dexterity to sort and fold linens, load and unload washers and dryers.
  8. Finger dexterity to pick up articles and manipulate them into various types of folds and to set machines.
  9. Color vision to ascertain stains and separate colored garments from white.
  10. Ability to work as a team member.
  11. Ability to relate positively, effectively and appropriately with residents, families, visitors and other facility personnel.
  12. Possess special interest and a positive attitude about working with long-term care residents and the elderly.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

1. Works in different areas throughout the building.
2. May be subjected to interruptions throughout the workday.
3. Exposure to blood, body tissue of fluids.
4. Exposure to hazardous waste materials, dust and loud or unpleasant noises.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

1. Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.
2. Ability to adapt to changes in daily work hours and schedule.
3. Ability to lift/carry a minimum of thirty-five (35) pounds.
4. Ability to push/pull more than thirty-five (35) pounds.
5. Ability to perform tasks which require arm-hand steadiness.
6. Ability to walk and stand for prolonged periods of time through duration of shift(s).
7. Ability to squat, climb stairs, reach above shoulders, twist, bend and kneel repeatedly through duration of shift(s).
8. Ability to hear normal sounds within background noise.
9. Ability to keep attention on task if routinely interrupted.
10. Ability to remember tasks/assignments for a full shift.
11. Ability to work beyond regularly scheduled shift (overtime) when necessary.

Will work some holidays.

 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

Join the Volunteers of America Talent Network today and stay up-to-date on our openings as they continue to become available!

What is a Talent Network?

Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities through Social Media or email