Laundry Assistant/Aide
at Volunteers of America

Date Posted: 3/28/2019

Job Description


Interacts directly with residents and all levels of staff.


To ensure that all resident laundry is maintained in a timely fashion.  Responsible for collecting, sorting, washing, drying, folding, stacking and distributing linens and personal laundry in compliance with facility laundry policies and procedures.  Assist in keeping the laundry department neat, clean and orderly.  Cleans equipment.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    High school diploma or G.E.D. preferred.
2.    Previous institutional laundering service experience.
3.    Ability to understand and follow procedure, work assignments, instructions, warnings and labels.  Ability to speak, read, write and understand English.
4.    Adequate strength and endurance to meet the strenuous physical demands of such responsibilities as loading and unloading washers and dryers; coordination necessary to fold and iron clothing items and linen.
5.    Ability to work in an area that is often hot and humid.
6.    Motor coordination and manual dexterity to sort and fold linens, load and unload washers and dryers.
7.    Finger dexterity to pick up articles and manipulate them into various types of folds and to set machines.
8.    Color vision to ascertain stains and separate colored garments from white.
9.    Ability to work as a team member.
10.    Ability to relate positively, effectively and appropriately with residents, families, visitors and other facility personnel.

11.    Possess special interest and a positive attitude about working with long-term care residents and the elderly.
12.    Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
13.    Ability to meet the requirements identified in the essential functions.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Performs defined department procedures using various chemicals, detergents, supplies, and equipment for collecting sorting, washing, drying, folding and distributing facility linen and residents’ personal clothing.
2.    Inspects articles for cleanliness, stains and tears; sorts them for re-washing, spot removal and mending.
3.    Observes equipment for changes in pressure, water levels, temperature and chemical flow.
4.    Marks identification information on articles of clothing using press-on labels.
5.    Follows established procedures for storing, labeling and securing laundry chemicals.
6.    Follows established reporting procedures for the following:
a.    Any damaged or loose fixtures, flooring or tiling requiring replacement or repair;
b.    Any unsafe or malfunctioning equipment;
c.    Any conditions conducive to breeding insects, rodents or other vermin.
7.    Collect soiled linen from nursing units.  If linen barrels are used, reline with plastic liners.  Wash out barrels with detergent/disinfectant as necessary and allow to dry.
8.    Follow infection control procedures and universal precautions using gowns/aprons and gloves as required.
9.    Sort soiled linen according to facility procedure.
10.    Wash and dry according to procedures for each machine.
11.    Fold clean linens.  Stack in central linen supply closet.
12.    Separate personal clothing.  Fold undergarments; hand dresses, blouses, shirts and pants on hangers.  Distribute to proper resident room.
13.    Distribute clean linens as directed.
14.    Clean washers and dryers as directed.
15.    Mop floor of laundry department.
16.    Use chemicals as instructed and with safety precautions (gloves, goggles).
17.    Report any malfunctions to supervisor.
18.    Cull linens that are torn or worn beyond use report to supervisor.
19.    Know fire and disaster preparedness plans.  Respond to assist in fighting the fire and evacuating residents, families, visitors and other facility staff.
20.    Observe the practices of dignity and hospitality in respect to residents, families, visitors and other facility staff.
21.    Attends required in-services and completes assigned on-line modules.
22.    Performs other duties or special assignments as directed by the Laundry Supervisor.

Other Duties

1.    May mend torn clothing or linens.
2.    Assist in marking clothing and linens.
3.    May iron or steam garments to remove wrinkles.
4.    Participate in committees as assigned.
5.    After training may work as a housekeeping aide.

Job Requirements

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

1.    Works primarily in the laundry room.
2.    May be subjected to interruptions throughout the workday.
3.    Exposure to blood, body tissue of fluids.
4.    Exposure to hazardous waste materials, dust and loud or unpleasant noises.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

1.    Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.
2.    Ability to adapt to changes in daily work hour and schedule.
3.    Ability to lift/carry a minimum of thirty-five (35) pounds.
4.    Ability to push/pull more than thirty-five (35) pounds.
5.    Ability to perform tasks which require arm-hand steadiness.
6.    Ability to walk and stand for prolonged periods of time through duration of shift(s)
7.    Ability to squat, climb stairs, reach above shoulders, twist, bend and kneel repeatedly through duration of shift(s).
8.    Ability to hear normal sounds within background noise.
9.    Ability to keep attention on task if routinely interrupted.
10.    Ability to remember tasks/assignments for a full shift.
11.    Ability to work beyond regularly scheduled shift (overtime) when necessary.

Safe Work Performance Expectations

The safety of employees, residents and visitors is of paramount importance to Volunteers of America.  Our work place safety program will be incorporated as the standard of practice for this organization.  Compliance with these safe work expectations will be required of all employees as a condition of employment.  Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.

Employees will be expected to:

1.    Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan.  Know the location of fire alarms and extinguishers.
2.    Follow correct policy and procedure for hand washing.
3.    Follow guidelines for proper method of lifting.
4.    All doorways, hallways and areas are to be kept clear.
5.    Know the location and purpose of Safety Data Sheets (SDS).
6.    Follow guidelines for department environment and safety measures.
7.    Follow guidelines for safe handling, inspection, maintenance and storage of equipment.  Report any malfunction of equipment.
8.    Follow guidelines for safe handling and storage of chemicals and supplies.
9.    Follow correct policy and procedure for reporting of incidents:  staff, residents, etc.
10.    Follow correct procedure for food handling/storage and sanitation.

Job Functions

Every effort has been made to identify the essential functions of this position.  However, this job description in no way states or implies that these are the only duties you may be required to perform.  The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

 EOE M/F/Vets/Disabled

Job Snapshot

  • Employee Type: Full-Time
  • Location: Fremont, OH
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 3/28/2019

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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