Lead Dietary Manager
at Volunteers of America National Services

Date Posted: 12/21/2018

Job Description



Will interact directly with residents, their families, all levels of staff and outside vendors.


To provide quality food service in accordance with all State and Federal regulations and to meet the nutritional and individual needs of the residents. To assist the Director of Dietary in the management of operations of the dietary department to include staffing, food ordering and preparation, food delivery and clean-up in accordance with facility policies, physician orders, resident care plans and appropriate regulations.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ensure proper supervision of the dietary department according to all state and federal regulations.
  • Directs resident nutritional needs planning program, as assigned by the Director of Dietary.
  • Responsible for designated nutritional aspects of participant care planning, including attending and participating in participant care conferences, to include Quarterly, Annual and Initial Assessments; completing MDS (nutritional section), nutritional assessments, and all documentation necessary for compliance with State and Federal regulations.
  • Contacts designated participants and/or families through routine and special visits; documents all pertinent dietary information (i.e., diet changes, eating habits and order changes).
  • Coordinates dietary services with Nursing Department goals concerning individual resident nutritional needs in accordance with physician’s orders.
  • Maintains participants’ meal tray cards and dietary profile as needed.
  • Observes meal service in dining areas; obtain participant feedback on food quality, taste, appearance, temperature and service.
  • Assists in development of cycle menus according to State and Federal regulations; implements substitutions of menu items as needed.
  • Oversees food preparation and serving of regular therapeutic meals on designated shifts; monitors food temperatures, portion control, palatability, and attractiveness of food; inspects special diet trays for conformance to physician’s diet order prior to delivery.
  • Ensures sanitation and safety standards are maintained plan and update cleaning schedules and complete follow through of all plans in place.
  • Performs responsibilities of Director of Dietary or other absent staff as necessary.
  • Participates in facility meetings as required.
  • Supervises and assists in workflow and food handling techniques of staff throughout meal preparation and service.
  • Assists in the planning and coordinating of dietary service functions in cooperation with other departments’ traditional facility celebrations, activities, or special events; develops and maintains system for food preparation.
  • Assists in Developing and maintaining a current file of recipes for all diets; reviews and revises recipes as needed.
  • Purchase and keep track of all purchases for the department, maintain budget for the fiscal year and assist with inventory controls, as assigned.
  • Other duties as assigned 



Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Friendly and enjoys working with the elderly.
  • Nutrition-related Bachelor’s Degree or successful completion of state-approved food service management course (Certified Dietary Manager or Dietary Technician) preferred.
  • Experience with food preparation in a long-term care setting.
  • Ability to communicate and work effectively with various levels of staff, residents, family members and the public.
  • Numerical ability necessary to make various computations in planning departmental objectives, keeping work records and schedules, preparing budgets, requisitioning supplies and monitoring inventory control.
  • Adequate strength and endurance to meet the strenuous physical demands of preparing and carrying quantity foods.
  • Visual acuity and color discrimination for examining cooked and stored foods; taste and smell discrimination for determining nutritional quality and palatability of foods.
  • Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America National Services

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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