Memory Care Specialist
at Volunteers of America

Date Posted: 11/6/2019

Job Description

VOLUNTEERS OF AMERICA is hiring a Memory Care Specialist for Laurel Manor in Colorado Springs, CO. 

Shift/Hours: M-F 9am-5pm

PRIMARY RELATIONSHIPS: Coordinates with: Director of Social Services, Director of Nursing, Therapies Department, Director of Recreational Therapy and Alzheimer’s, Nurse Practitioner and Physician. Will interact directly with residents and their families/ responsible parties, and all levels of staff.

OBJECTIVE: (1) To support the Executive Director in the care and treatment of residents entrusted to the facility. To serve as a liaison and role model to the community for the facility. Represents the Social Service department, other care center staff and the facility as a whole to the community. Upholds the values and mission of Volunteers of America National Services to peers and the public. (2) Customers include residents of the facility and their families, local healthcare professionals who work with the facility and staff, and the facility staff managers. 

Other Primary Functions

1. Advises and recommends solutions to the Director of Social Services, Executive Director and Director of Nursing of major issues or concerns expressed by residents or their family members.
2. Performs other duties or special assignments as directed by the Executive Director.
3. Ensures residents have necessary and adequate clothing, health aids, etc.

Job Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Social Work, Therapeutic Recreation, Sociology or Special Education or related degree in social sciences, with current state licensure.

2. At least 2 years direct experience in institutional behavioral planning and direct care delivery such as would be gained in:
• Secure dementia care program.
• Hospital or state Psychiatric or Geri-psychiatric program.
• Chemical Dependency Care.
• Experience in Behavioral planning for emotionally disturbed/adult seniors.
• Similar setting in Group Home Behavioral Care

3. Must be able to communicate and work effectively with various levels of staff, residents, family members and the public.

4. Must be able to use computers and a variety of software efficiently

5. This is a non-exempt position based on 40 hours per week. Hours scheduled from 12:00 PM—8:00PM. Some weekend work required to include Manager of Duty per rotation. On call as needed. Must be able and willing to work flexible hours, such as during evenings and weekends, for family meetings and conferences; educational programs, admission inquiries or admissions on as needed basis.

6. Must be able to handle stressful situations, often dealing with tragic circumstances.

7. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties include but not limited to: Position for whole building.
1. Creating and implementing behavioral plans for older adults and seniors with emotional disturbances and dementias in a long-term care setting that includes secured unit.

2. Direct practice involvement with above population such as behavioral structuring, one-on-one involvement, and small group work.

3. Conducts behavioral cognitive, mood, background assessments to implement special behavior plans. Completes MDS, resident care plans and related documents with use of computer system.

4. Trains small and large groups of staff in individual and group interventions for residents with behavior issues.

5. Attends care conferences, family meetings, staff meetings, and other meetings as necessary.

6. Consults with VOANS consultants as necessary

7. Caseload determined by behavioral specialist, care plan and IDT team, DON, and Executive Director, and Director of Social Work.

8. Develops assessment criteria as necessary with VOANS consultants.

9. Conducts behavioral team meetings at direction of Director of Social Services.

10. Reports to Executive Director directly.

11. Creates activities schedules, etc. for this special population. May have a schedule that alternates weekends and evenings by design.

12. Assess behavioral referrals for placement at center.

13. Assists Director of Social Work and Director of Recreational Therapy and Alzheimer’s with psychosocial assessment and back up to MDS care plan/program.

14. Meets with family and relatives as necessary to discuss behavioral plans and options.

15. Writes reports for abuse investigations under authority of Executive Director.

16. Back-up for Admissions to assist Admissions Coordinator and Director of Social Services.

17. Plans, directs and implements activities and recreational programs that meet the specialized needs of the residents in the Memory Care Community.
• Develops and documents an individual resident activity plan.
• Assists the Activity Director in coordination of volunteers who help in the Memory Care Community.


EOE M/F/Vets/Disabled

Job Snapshot

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Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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