NP Nurse Practitioner - Geriatrics
at Volunteers of America

Date Posted: 7/31/2020

Job Description

We Are Inspired to Serve. Join us at PACE!

Making a difference in the lives of others – that’s what working at Volunteers of America is all about. Our healthcare professionals have the opportunity each and every day to make a difference in the lives of older adults. From improving our residents’ quality of life, to creating peace of mind for them and their families, our team members know that as a part of our community, they are changing lives.  In this role you will be working both in our PACE clinic and in participants homes.

Benefits of working for Volunteers of America (VOA):

At VOA we understand that our employees are our greatest asset, and we are happy to offer them the following benefits:

Flexible scheduling and consistent hours
Competitive pay
Stable organization; we've been a nonprofit for over 120 years
PTO for full-time staff
Positive work environment
Paid training/Continuing education
A variety in your daily duties
Supportive managers
Fast paced, low stress working environment

Insurance Benefits:
Flexible Spending Account
Loan Program
ID Theft
Insurances offered:
medical (available when working 30 or more hours a week)
critical illness
short-term disabilities

PRIMARY RELATIONSHIPS: Medical Director, Executive Director, Primary Care Physicians, Center Manager, Clinical Services Manager Health Care Coordinator, In-Home Services Supervisor, co-workers, participants, family members and public.

OBJECTIVE: Under the supervision of the Medical Director provides primary care to participants. Performs physical assessments of new PACE Enrollees, semi-annual reassessments of participants and develops and implements appropriate plans of care to Senior CommUnity Care program participants. Evaluates participant physical complaints and provides appropriate treatment. Provides participants and caregiver teaching and education. Functions as a member of the Interdisciplinary Team (IDT). Demonstrates the knowledge and skills necessary to assess, plan, care for, and provide services to frail elder participants according to assigned responsibilities and Senior CommUnity Care standards.


1. Performs in person comprehensive history and physical on new Senior CommUnity Care of Michigan participants. Coordinates with the Interdisciplinary Team to develop a comprehensive plan of care for each participant.

2. Conducts an in person reassessment semiannually and as needed.

3. Integrates the primary care treatment plan into the overall plan of care developed by the Interdisciplinary Team. Interacts with team members to meet emergent and acute need of participants. Participates in discharge planning for acute and long-term placement.

4. Evaluates and treats participants during acute illness.

5. As requested and directed by the Medical Director, manages care of participants in the nursing home: Provides regular visits as dictated by nursing home standards and participant need. Performs telephone contact with nursing home staff as required.

6. Maintains participants’ medical record and fulfills Senior CommUnity Care charting and reporting requirements. Participates in monthly chart audit process; provides peer chart audit and consultation.

7. Functions as a member of the Interdisciplinary Team. Maintains regular attendance at, and participants in Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery.

8. Provides relevant participant and caregiver education. Educates and trains participant and caregivers in appropriate care and interventions. Actively participates in family conferences.

9. Provides staff in-service on a variety of relevant topics.

10. Completion and documentation of appropriate diagnostic coding.

11. Advises the Medical Director in ways and means to establish better accountability of Senior CommUnity Care services to participants and referral sources, keeps Medical Director aware of needed material and human resources as program expands.

12. Assists with the development of, standards of care; performs on-going monitoring and evaluation of patient care practice and service delivery; provides guidance and training to staff regarding medical and quality assurance issues.

13. Acts within the scope of his or her authority to practice.

14. Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants and families.

15. Follows all Senior CommUnity Care policies and procedures and Occupational Safety and Health Agency (OSHA) safety guidelines.

16. Participates in continuing education classes and any required staff and training meetings. Maintains professional licensure and certifications.

17. Provides information about Senior CommUnity Care Program to interested individuals and groups in adherence to PACE regulations.

18. Practices Universal Precautions and follows all appropriate infection control procedures.

19. Participates in and supports Quality Improvement Initiatives. Participates in team meetings, committees, and work groups as assigned.

20. On Call rotation

21. Performs other duties as required or requested.

Job Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

2. Must have a valid driver’s license, proof of insurance and have means of transportation.

3. Education: Graduate of a school of professional nursing required. Licensed as Registered Nurse (R.N.) in the State of PACE Site. Certified as a nurse practitioner by a national certifying organization recognized by the State Board of Nursing. Certified as a Geriatric Nurse Practitioner (G.N.P.) with prescriptive authority preferred.

4. Experience: A minimum of one year’s experience in working with the frail and elderly population required. Two (2) years’ experience as a nurse practitioner in a geriatric setting desirable. Shall have either training or related experience in the job assigned.

5. Skills and Knowledge:
• Thorough knowledge of current concepts, theories and practices related to home and community-based care for the elderly and disabled adults.
• Working knowledge of the PACE regulations desired.
• Thorough knowledge of physical, mental and social needs of frail older adults.
• Effective oral and written communication skills.
• Ability to lead and work within the interdisciplinary setting.
• Strong organizational skills.
• Able to manage changing priorities per needs of the PACE program and the agency.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
• Only acts within the scope of his or her authority to practice. Must meet a standardized set of competencies for the specific position description established by Senior Community Care of Michigan and approved by CMS before working independently.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

1. May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, medicinal preparations, bodily fluids, communicable diseases and any other conditions common in a clinic environment.
2. Subject to unpleasant odors.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

1. Physical Requirements – Shall be in good mental and physical health, and capable of performing assigned tasks. Requires full range of body motion including handling and lifting patients. Requires standing, walking, occasional pushing and pulling and lifting. Requires the ability to lift/carry up to fifty (50) pounds and push or pull objects exceeding one hundred fifty (150) pounds, using appropriate body mechanics. Requires manual and finger dexterity and eye-hand coordination.
2. Visual, Hearing and Communication Requirements - Requires corrected vision and hearing to normal range. Must be able to document care provided in participants’ service records. Must be able to communicate verbally with participants their treatment plan, team members and participants caregivers.
3. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled appointments while dealing with frail and confused participants. Subject to participants that may have the potential for verbal or physical aggression.

Safe Work Performance Expectations

The safety of employees, residents and visitors is of paramount importance to Senior CommUnity Care of Michigan. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.

Employees will be expected to:

1. Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
2. Follow correct policy and procedure for hand washing.
3. Follow guidelines for proper method of lifting.
4. All doorways, hallways and areas are to be kept clear.
5. Know the location and purpose of Material Safety Data Sheets (MSDS).
6. Follow guidelines for department environment and safety measures.
7. Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
8. Follow guidelines for safe handling and storage of chemicals and supplies.
9. Follow correct policy and procedure for reporting of incidents: staff, residents, etc.

 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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