Program Director – Adult Day Services
at Volunteers of America

Date Posted: 7/31/2020

Job Description

Do you have a passion for geriatrics?  This is a unique opportunity to improve the quality of life for seniors.

Benefits of working for Senior Community Care/Volunteers of America (VOA): 

At VOA we understand that our employees are our greatest asset, and we are happy to offer them the following benefits:

  • Competitive pay
  • Stable organization; we've been a nonprofit for over 120 years
  • PTO for full-time staff
  • Positive work environment
  • Paid training/Continuing education
  • A variety in your daily duties
  • Supportive managers
  • Fast paced, low stress working environment
  • Benefits:
    • Retirement
    • Flexible Spending Account
    • Loan Program
    • ID Theft
    • Insurances offered:
      • medical
      • dental
      • vision
      • legal
      • life
      • accident
      • critical illness
      • short-term disabilities
      • pet

PRIMARY RELATIONSHIPS: Adult Day Services participants, family members, Executive Director, volunteers, members of the community and all levels of staff.

OBJECTIVE: The Program Director assures activities and programming meet the individual and group needs of all participants in accordance with Adult Day Services philosophies, policies and procedures. The Program Director maintains contact with participants, families and caregivers to assure quality and continuum of care. The Program Director observes participants for social and physical needs, making recommendations and referrals as needed. The Program Director supervises and evaluates programs, staff, volunteers and conducts administrative duties.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


1. Conducts monthly Participant Council meetings.
2. Develops and distributes monthly activity calendar in conjunction with Participant Council minutes.
3. Assures community outing sites are safe and handicap accessible.
4. Assures age appropriate programming, decorations and professional delivery of service, which reflect participant respect and dignity.
5. Implement the day-to-day activity/programming functions.
6. Coordinates transportation for community outings.
7. Utilize resource materials and community to enhance programming.
8. Observe and record participant involvement: daily attendance and/or progress notes.
9. Maintain inventory for daily snacks and recreational programming.
10. Develop and post monthly snack calendar.
11. Assure that exercise program, and its delivery, is conducted as approved by consulting Physical Therapist.


1. Document and report unusual signs, symptoms or personal changes to staff, RN, caregiver, social worker.
2. Develop individual programming objectives and goals (care plan) for each participant based on specific needs.
3. Review care plans quarterly.
4. Ensure individual care plan objectives and goals are being monitored.
5. Receives referrals and conducts home visits (as qualified).
6. Assist participants with personal and/or physical needs in conjunction with or in the absence of other ADS staff.
7. Assist with participant transfers, ADL’s or treatments as needed/directed by Physician or care planning team.
8. Provide ongoing emotional support, educational information to participants and family. Facilitate referrals to community services as needed.
9. Complete discharge summary as appropriate.
10. Utilizes electronic systems of documentation as required per facility policy.


1. Conducts Adult Day Services affairs.
2. Participates in the selection process for Adult Day Services staff and volunteers.
3. Document and reports incident and Vulnerable Adult reports as outlined in the Policy and Procedure Manual.
4. Supervise staff and volunteers providing input to the Executive Director to assure quality of services to participants and families.
5. Purchase snack and recreational inventory within budgeted guidelines.
6. Attends/participates in relevant, professional organizations, community agency boards and task forces.
7. Maintains current certification in first aid, CPR and other affiliations.

Marketing/Public Relations

1. Serves as a liaison, facilitator and resource for all entities in Adult Day Services and community at large.
2. Promotes Adult Day Services at local health fairs and appropriate community events.

Safety/Facility Maintenance

1. Follows the Volunteers of America National Services Abuse Protection Plan and reporting procedures as outlined.
2. Monitors the participants and staff in practicing good hand-washing and infection control techniques.
3. Maintain Adult Day Services sites in neat, clean and orderly fashion.
4. Report repairs needed to appropriate persons and makes minor repairs/adjustments as able.

Attends required in-services & completes assign on-line modules.

Other Duties As Assigned.


Job Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Licensure by the state in which facility is located as a licensed practical nurse or registered nurse; or completion of at least two (2) years of post-secondary education from an accredited college, university, technical college or correspondence school; and
2. Minimum of two (2) years experience planning or delivering health or social services, including supervision and administration.
3. Valid drivers license in state of employment.
4. Knowledgeable and responsive to the needs of older individuals.
5. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

1. Exposure to blood, body tissue of fluids.
2. Exposure to hazardous waste materials, dust and loud or unpleasant noises.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands.

1. Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.
2. Ability to adapt to changes in daily work hours and schedule.
3. Ability to lift/carry a minimum of fifty (50) pounds.
4. Ability to push/pull more than fifty (50) pounds.
5. Ability to perform tasks which require arm-hand steadiness.
6. Ability to walk and stand for prolonged periods of time through duration of shift(s)
7. Ability to squat, climb stairs, reach above shoulders, twist, bend and kneel repeatedly through duration of shift(s).
8. Ability to see and interpret colors as in reading warning lights.
9. Ability to hear normal sounds within background noise.
10. Ability to speak clearly and make self understood.
11. Ability to keep attention on task if routinely interrupted.
12. Ability to understand many ideas/approaches.
13. Ability to remember tasks/assignments for a full shift
14. Ability to work beyond regularly scheduled shift (overtime) when necessary.

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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