at Volunteers of America

Date Posted: 6/29/2020

Job Description

OBJECTIVE: To provide professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service.

Schedule: Every other weekend Saturday and Sunday 2:00pm-8:00pm


Pay: $10.35-11.75 DOE


  • Assumes responsibility for designated clerical and receptionist duties.
  • Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
  • Greets and directs visitors; screens and directs salespersons as advised.
  • Receives, sorts and forwards incoming mail; receives and routes package deliveries.
  • Opens and routes A/P and A/R mail.
  • Processes outgoing facility mail.
  • Serves as Personal Fund Custodian.
  • Presents applicants with flyer with online job application information.
  • Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
  • Sells meal tickets to staff and visitors.
  • Maintains resident Rolodex file and accurate resident information.
  • Performs other duties or special assignments as directed by Executive Director.

Job Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or equivalent education.
  • Minimum one-year secretarial experience.
  • Able to communicate, verbally and in writing, and work effectively with various levels of staff, residents, family members and the public.
  • Proficient typing required.
  • Dexterity required in the use of office equipment.
  • Numerical ability necessary to perform arithmetic computations in maintaining general bookkeeping records.
  • Ability to handle a variety of interruptions on a regular basis.
  • Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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