Van Driver
at Volunteers of America

Date Posted: 7/23/2020

Job Description

We Are Inspired to Serve. Join us!

Making a difference in the lives of others – that’s what working at Volunteers of America is all about. Our employees have the opportunity each and every day to make a difference in the lives of older adults. From improving our residents’ quality of life, to creating peace of mind for them and their families, our team members know that as a part of our community, they are changing lives.

Volunteers of America is currently hiring a full-time Van Driver. 

Must have chauffeur license.

Must have experience working with the frail and elderly as a job, taking care of a family member or volunteer.

Hours: Full-Time Shift between the hours of 8 a.m. to 5 p.m. Monday through Friday or Tuesday through Saturday

Benefits of working for Volunteers of America (VOA):

At VOA we understand that our employees are our greatest asset, and we are happy to offer them the following benefits:

Flexible scheduling and consistent hours
Competitive pay
Stable organization; we've been a nonprofit for over 120 years
PTO for full-time staff
Positive work environment
Paid training/Continuing education
A variety in your daily duties
Supportive managers
Fast paced, low stress working environment

Insurance Benefits:
Retirement
Flexible Spending Account
Loan Program
ID Theft
Insurances offered:
medical
dental
vision
legal
life
accident
critical illness
short-term disabilities
pet

PRIMARY RELATIONSHIPS: Transportation Lead, Center Director, Clinic and Home Care, participants, family members and public.OBJECTIVE: Under the supervision of the Transportation Lead is responsible for the safe and timely transportation of Senior CommUnity Care (SCC) participants. Responsible for communicating any safety issue to the Transportation.

Manager.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

2. Must have a valid driver’s license, proof of insurance and have means of transportation.

3. Must pass background check and drug screening.

4. Education: High school diploma or equivalent required; Valid Drivers License in state of hire. 

5. Must have a chauffeurs license.

ESSENTIAL FUNCTIONS:

1. Responsible for Senior CommUnity Care passengers during transport, providing care in a manner which ensures participant satisfaction.

2. Follows assigned schedule, makes adjustments to meet unanticipated changes, while considering the needs of the participant and requirements of the PACE Center. Communicates these changes to dispatch.

3. Operates equipment safely and in compliance with vehicle licensing regulations.

4. Maintains and completes daily required records i.e., Pre- and Post-Trip Inspections, gasoline purchases.

5. Immediately reports to Transportation Manager, any vehicle or cell phone operating problems, malfunction, or incidents out of the ordinary routine.

6. Transports participants to and from medical/specialist appointments, and activity outings, as requested by the Interdisciplinary Team via the plan of care.

7. Transports meals, durable medical equipment, pharmacy, and any other items as deemed necessary for participant.

8. Provides physical assistance to each participant when needed as he/she boards and debarks from the program’s vehicles.

9. Maintains the vehicle in a neat and clean condition. Ability to use automated car wash.

10. Ensures vehicle equipment is maintained and operating within manufactures recommendations, replacing supplies as needed.

11. Functions as a member of the Interdisciplinary Team when appropriate.

12. Communicates with Transportation Manager daily to be updated on participant conditions/ changes, plan of care changes, or Interdisciplinary Team requests.

13. Follows all Senior CommUnity Care policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.

14. Maintains the confidentiality of all company procedures, results, and information about participants, clients or families.

15. Handles potentially infectious specimens with appropriate biohazard precautions, and practices Universal Precautions.

16. Participates in and supports Quality Improvement Initiatives.

17. Participates in continuing education classes and any required staff and training meetings. Maintains any required certifications or licenses.

18. Performs other duties as required or requested.

Job Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

2. Must have a valid Chauffeurs driver’s license in state of hire, proof of insurance and have means of transportation.

3. Must pass background check and drug screening.

4. Education: High school diploma or equivalent required

5. Experience: Have a minimum of one year experience in working with the frail and elderly population.


6. Skills and Knowledge:
• Able to read and understand maps and routing information.
• Able to handle information in a confidential manner at all times.
• Able to deal professionally and diplomatically with people.
• Must have good interpersonal skills.
• Must be flexible, and able to function in stressful situations.
• Knowledge of safety requirements pertaining to the transportation industry.
• Requires individual who can coordinate multiple tasks simultaneously.
• Skilled in establishing and maintaining effective working relationships with participants, caregivers, and co-workers.
• Proficient in identifying and recommending problem resolution.
• Ability to work independently with minimum supervision.
• Common sense problem-solving.
• Ability to utilize computers and other electronic devices.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

1. May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, medicinal preparations, bodily fluids, communicable diseases and any other conditions common in a clinic environment.
2. Subject to unpleasant odors.
3. May be exposed to working outside and the elements of changing weather conditions.
4. May be operating a vehicle in a variety of weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

1. Physical Requirements – Requires standing, walking, pushing, pulling and lifting. Requires kneeling and reaching at arm’s length and overhead in a vehicle, community, or in the PACE Center. Must be able to transfer participants needing some assist. Requires the ability to lift/carry up to fifty (50) pounds and push or pull objects exceeding one hundred fifty (150) pounds, using appropriate body mechanics. Requires manual and finger dexterity and eye-hand coordination.

2. Visual, Hearing and Communication Requirements – Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally with all participants, caregivers, staff, and vendors.

3. Pressure Factor – Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled appointments while dealing with frail and confused participants. Subject to individuals who may have the potential for verbal or physical aggression.

Safe Work Performance Expectations

The safety of employees, residents and visitors is of paramount importance to Senior CommUnity Care. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.

Employees will be expected to:

1. Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
2. Follow correct policy and procedure for hand washing.
3. Follow guidelines for proper method of lifting.
4. All doorways, hallways and areas are to be kept clear.
5. Know the location and purpose of Safety Data Sheets (SDS).
6. Follow guidelines for department environment and safety measures.
7. Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
8. Follow guidelines for safe handling and storage of chemicals and supplies.
9. Follow correct policy and procedure for reporting of incidents: staff, residents, etc.
10. Stay in compliance with monthly Silver Chair on line training requirements.

Must have valid Michigan Chauffeur drivers license.

 EOE M/F/Vets/Disabled

Job Snapshot

About Us

Volunteers of America

At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

The national office is located in Alexandria, Va., part of the greater Washington, DC area. The headquarters includes executive staff and major office departments that have national responsibilities and provide support to local offices and Volunteers of America housing and senior living and care communities: communications, fundraising; public policy, finance, chartering, housing, volunteer services, program services and other operations.

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