Customer Service Representative
at VT Industries

Date Posted: 4/16/2021

Job Description

Customer Service Representative

VTI of Iowa in Sac City is the Customer Service headquarters for the Dimensions Countertop Division of VT Industries.  Be a part of a dynamic team that facilitates customer inquiries via verbal and written communication.  Process work orders with a high degree of accuracy with data entry. Need to be highly organized with the ability to work in a busy office environment that focuses on satisfying the internal and external customer.

Job Requirements

  • Proficient with Microsoft Office applications
  • Data Entry
  • Computer skills
  • Analytical skills
  • Excellent math skills
  • Self-motivated
  • Strong organizational skills
  • Excellent communication (verbal and written)
  • Dynamic interpersonal skills
  • Respectful of employees, vendors and customers
  • Able to resolve customer issues that bring about a positive resolution
  • Able to work 8 to 10 hours a day as required
  • Other duties as required


VTI offers excellent benefits which includes medical, dental, vision, disability and life insurance, as well as, company-matching 401K retirement/savings plan, paid time off and holidays. 

Pre-employment drug screen required. EOE M/F/V/D

Apply online or at VTI of IA, 525 North 16th Street, Sac City, IA 50583

Job Snapshot

About Us

Why would a company that is so successful choose to keep its corporate headquarters in Northwest Iowa? Largely because of the people who work so diligently to see that VT Industries continues to grow and succeed. When you walk through our facilities, it’s easy to see the hard work and dedication our people put forward. Today, VT has nine manufacturing facilities located across the U.S. and Canada.

VT Industries is family-owned and operated, with a commitment toward continual growth and improvement. Employees are offered competitive wages and benefits packages.


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