General Manager
at Wylander

Date Posted: 10/6/2018

Job Description

Wylander Solutions, a recruiting company is hiring a General Manager for Master Cleaners, located Santa Rosa, CA. Since 1947, they have been providing cleaning services for wall to wall carpet, upholstery, Persian and area rug. With over 70 years of cleaning mastery, we are the best choice for Sonoma, Marin and Napa County. The General Manager is responsible for directing, planning and managing overall operations, including but not limited to: quality control, quality assurances, cleaning technicians, daily operations and customer service. This position is also responsible for assisting in maximizing return on investment, profit and loss, daily operation, planning, development and implementation of compensation and advertising functions.  


  • Health Benefits
    • Company contributes 50% to the employee
  • PTO


  • Base Pay: $75,000
  • Eligible for company bonus plan
  • Vehicle Allowance
  • Cell Phone allowance


  • Manage general office profitability, implement procedures, hold key personnel accountable
  • Responsible for achieving sales targets.
  • Create, manage and execute plans to increase sales, profitability and customer satisfaction
  • Ability to review job profitability
  • Analyze and manage budgets
  • Ability to successfully create new business and build client relationships
  • Responsible for mentoring, coaching and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities
  • Perform exit interviews
  • Conduct performance evaluation of all direct reports


  • 5+ years within a general manager/ operations manager role
  • Proven ability to build, motivate and maintain high performing teams
  • Proficiency with the Microsoft® Office Suite (Word, Excel, PowerPoint, and Access) and internet and software Systems
  • Industry specific certifications are a plus
  • Bilingual is a plus
  • Organizational and time management skills with the ability to prioritize a variety of tasks/projects
  • Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development
  • BA/BS required or equivalent experience

Keywords: cleaning, management, operations

Job Snapshot

  • Employee Type: Full-Time
  • Location: Santa Rosa, CA
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 10/6/2018

About Us

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