Operations Manager
at Wylander

Date Posted: 2/4/2018

Job Description

Wylander Solutions, a recruiting company specializing in the construction industry, is hiring an Operations Manager for SERVPRO of Champaign/ Urbana. SERVPRO of Champaign/Urbana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Champaign/Urbana can also mitigate mold and mildew from your home or business. The person is responsible for facilitating the timely and profitable delivery of all services while maintaining company standards for quality and customer satisfaction. They will also need to effectively manage the Operations function of the business which includes: staffing, training and development, documentation of work performed, inventory control, equipment purchases and maintenance, record keeping, and employee relations.


  • Health benefits
  • Simple IRA


  • Base salary: $70,000-$75,000
  • Eligible for company bonus
  • Company vehicle, cell phone and laptop


  • Create repeat customers by exceeding their expectations for quality and delivery of disaster restoration and cleaning services
  • Maintain production capacity through adequate staffing, equipment and supplies management
  • Maintain efficient and accurate flow of production documentation from the field to administration
  • Development of strategic goals and business objectives for the Operations function
  • Hire, train, develop, discipline and discharge Operations employees
  • Determine requirements and execute the evaluation process for subcontractors
  • Track the financial, and overall, performance of individuals, jobs and production departments
  • Maintain appropriate inventory of production supplies and materials
  • Schedule and oversee maintenance and repairs to all production equipment and vehicles
  • Facilitate the smooth transition of management succession within the Operations function through assessment, training and development of the operations staff
  • Provide seamless implementation of appropriate new technology as it pertains to the delivery of services
  • Assign new projects
  • Negotiate with subcontractors and suppliers
  • Facilitate meetings with employees
  • Support continuous improvement in operating processes and procedures
  • Attend trade shows and industry organization events as required


  • 5+ years experience in an operations management role, preferably in the construction and/ or restoration industry
  • Proven strong time management and organizational skills
  • Ability to set specific goals for performance and manage those goals
  • Proven ability to build, motivate and maintain a high performing teams
  • Organizational and time management skills with the ability to prioritize a variety of tasks/projects
  • Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development

Keywords: operations manager, construction, restoration

Job Snapshot

  • Employee Type: Full-Time
  • Location: Urbana, IL
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 2/4/2018

About Us

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