JOB TITLE: Planner, Conference resource and Travel management

JOB LOCATION: Irving TX (hybrid)

WAGE RANGE*: 20 - 24/ hour

JOB NUMBER: 31609947

REQUIRED EXPERIENCE:

- Bachelor's Degree required for consideration

- Communication Skills are critically important - ensure resumes are immaculate, Client CS has been instructed to reject candidates with unprofessional resumes (Formatting / Grammatical / Spelling errors)

- Candidate will be responsible for Managing a critical email inbox - prior experience managing Inboxes & Successfully communicating with Sr / Executive Leadership in prior roles desired.

- Attention to detail and multi-tasking skills required.

- 1-3 years of experience in Travel Planning, Project Management, Conferences/Events or Consulting.

- MS Office proficiency and Google Sheets

JOB DESCRIPTION

About the role:

The primary focus of this role is to support the Resource & Travel team processes and projects. This individual will manage the team inbox and will be responsible for responding to all emails and action resourcing / staffing changes and requests for stakeholders across the Conferences business. This person will be working in spreadsheets on a daily basis, including creating and updating formulas and creating reports to enable leaders to make informed decisions on resourcing / staffing for 40+ global conferences per year.

It is important for this individual to learn the role responsibilities of all functional teams. Partnering with their immediate team and key stakeholders across multiple teams, this self-starter should continually seek opportunities for improvement to help the Conferences organization evolve and scale effectively in a changing environment.

What you will do:

Manage the Conferences Resource & Travel inbox, responding to email inquiries within 24 hours. Establish necessary flows of communication to the Resource & Travel team while maintaining an organized inbox. Action requested changes across all tools and consistently escalated to manager when necessary. Maintain a strong line of communication with stakeholders, ensuring all emails and actions have been processed, information has been shared with affected teams, and following up with stakeholders when necessary. Independently and confidently communicate with senior-level executives to request information required to update tools or meet deadlines. Support with management of Conference Allocation and Conference. Delivery Support List tools, ensuring data & formula consistency and accuracy across all tools and reporting. Partner with Logistics, Associate Registration, and Housing teams to communicate and expedite next steps for late changes / additions to conference resourcing. Create & maintain tools to support the Corporate Events team, providing a consistent approach for internal events staffing. Assist in identifying resources to fill staffing gaps when required, leveraging data from availability surveys. Manage weekly ongoing travel approval process, tracking newly proposed associates and provide analysis by division for approval by manager. Partner with the Resource & Travel team to provide support during bi-annual travel review process. Prioritize, improve, and manage multiple tasks in a data-driven, high-performance environment. Ability to travel up to 20% of the time.

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.